The Heavy Headcount Trap
Adding another IT employee compounds fixed cost before it solves the underlying workload. Routine administration consumes expensive human capacity that should be reserved for strategic initiatives.
Replace up to 75% of operational IT overhead with an always-on AI department that resolves routine technology support tickets in under 45 seconds — without adding another full-time employee.
The Operational Bottleneck
Mid-market companies don't necessarily need more IT headcount. They need an operating model that removes repetitive work from the critical path.
Adding another IT employee compounds fixed cost before it solves the underlying workload. Routine administration consumes expensive human capacity that should be reserved for strategic initiatives.
Traditional IT coverage disappears when the working day ends. Incidents accumulate overnight, delaying employees and leaving leadership dependent on the next available human.
Passwords, permissions, access requests, device issues and repetitive troubleshooting create thousands of interruptions that should never reach a senior IT operator.
The Plimatis Roster
Three specialized autonomous operators work as one coordinated department, with defined responsibilities, persistent operating context and human escalation paths.
Strategy
Owns the operating picture. Prioritizes incidents, coordinates the AI roster, identifies recurring failure patterns and translates technology operations into executive-level visibility.
Primary Mandate
Orchestrate & Optimize
Infrastructure
Handles infrastructure operations, identity, devices, systems and routine administration. Executes approved workflows consistently without waiting for a human operator to become available.
Primary Mandate
Maintain & Automate
User Support
Resolves everyday employee requests around the clock. Diagnoses common issues, executes permitted fixes and escalates exceptions with complete context.
Primary Mandate
Resolve & Respond
Enterprise Security
Plimatis is designed around a Single Trusted Operator Boundary . Autonomous actions execute within isolated micro-containers rather than an unrestricted shared environment.
Each operational workflow runs inside a constrained execution environment with defined boundaries and explicit permissions.
Compute environments are treated as disposable execution surfaces rather than permanent repositories of operational state.
The system is designed so autonomous operators can act within clearly defined operational scopes rather than unrestricted infrastructure access.
Commercial Model
Start with the operating model that matches your organization. Scale coverage as your dependency on autonomous IT grows.
01 / Assisted
02 / Autonomous
One-time $15,000 Setup & System Topology Mapping Fee applies to initial deployment.
For $1,000, Plimatis operates alongside your existing IT environment for seven days. We map the workload, identify autonomous opportunities and show exactly where the department can remove operational friction.
Built for 100–200 employee organizations